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Retail POS

Retail POS

Desktop | 2020

In-store management system with focus on cashier’s station for processing customer payments and handling both financial and non-financial tasks.

In-store management system with focus on cashier’s station for processing customer payments and handling both financial and non-financial tasks.

Project goal

Project goal

  • Stop using legacy software

  • Develop a flexible solution tailored to internal needs

  • Increase store throughput

Legacy software

Developed solution

POS

User roles

Supervisor

Seller

Cashier

Storekeeper

Call center

Store operations go beyond just the sales floor. We need to pay attention to even the smallest departments and find ways to speed them up as well.


- Igor Hizhnyak, CEO

Store operations go beyond just the sales floor. We need to pay attention to even the smallest departments and find ways to speed them up as well.


- Igor Hizhnyak, CEO

Research

Product discovery

Interviews

Product discovery

Interviews

4 months of research

Over 50 respondents

64 hours of interviews

Validating the UX

Testing

Testing

  • Just a few clicks to reach the needed functionality

  • A bit of time is required to understand the system since its workflow has changed significantly

  • The interface is now much more informative

Prototype

Prototype

Over 600 screens were developed

Structure

Some information is hidden due to a confidentiality agreement.

Structure

Some information is hidden due to a confidentiality agreement.

Final design

Security first

Security first

In addition to authentication, the system automatically locks after inactivity.

Multitask

Multitask

Multitasking enabled the integration of sales and non-sales processes, allowing them to run in parallel.

Find products in just a few clicks

Find products in just a few clicks

You can search for a product manually or use the scanner if the barcode is available.

A variety of settings within the shopping cart

A variety of settings within the shopping cart

The ability to apply promotions, recalculate product prices, and configure delivery options.

Quick and simple checkout

Quick and simple checkout

The checkout flow has already been tested within the mobile app. However, for this project, we are extending it with cashier options.

And many other

And many other

Results

Results

~$40k
per month

~$40k
per month

Monthly savings, considering support and development costs for in-house software.

RAU Awards 2024

RAU Awards 2024

Award-Winning Cashier System: “Innovative Retailer of the Year”.

20x faster

20x faster

The speed has increased exponentially.

Lowered entry barrier

Lowered entry barrier

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